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Nocca

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Delivery

We offer free 1-3 days shipping via UPS. 

 

Order Processing Time:

  • Orders are typically processed and shipped within 1 business day after payment confirmation, excluding weekends and holidays.
  • Customized, pre-order or made-to-order items may require additional processing time, which will be communicated during the order confirmation.

 

Shipping Methods and Carriers:

  • We offer free express US shipping on all orders. We only ship within the United States at this time. 
  • Local delivery is available within 6 miles of 121 Main St. Manasquan, NJ 08736. 
  • Local pickup is available in store Tuesday through Saturday between 10-5 pm EST at 121 Main Street, Manasquan, NJ 08736. 

 

    Shipping Destinations:

    • We currently ship to addresses within the United States.

     

    Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
    • You can track your order using the provided tracking number on our website or directly through the carrier's website.

     

    Delivery Timeframes:

    • Delivery times vary depending on your location.
    • Estimated delivery times are provided during checkout and in the shipping confirmation email. Please note that these are estimates and not guaranteed delivery dates.

     

    Delivery Issues:

    • In the event of any delivery issues, such as delays, lost packages, or damaged items, please contact our customer support team immediately.
    • We will work with the carrier to resolve the issue and ensure that you receive your order in a timely manner.

     

    Shipping Restrictions:

    • Some items may be subject to shipping restrictions due to legal or logistical reasons. These restrictions will be communicated during the checkout process.
    • We do not ship to P.O. boxes for certain items due to carrier restrictions. Please provide a physical address for such orders.

     

    Returns Due to Shipping Issues:

    • If your order is returned to us due to an incorrect address, failed delivery attempts, or any other shipping-related issue not caused by us, additional shipping charges may apply for reshipment.
    • Please ensure that your shipping address and contact information are accurate and up to date to avoid any delivery disruptions.

     

    Holiday Shipping:

    • During peak seasons or holidays, shipping times may be longer than usual due to increased demand and carrier delays. We recommend placing your orders in advance to ensure timely delivery.

     

    Contact Us:

    • If you have any questions or concerns regarding our shipping policy, shipping options, or specific delivery inquiries, please don't hesitate to contact our customer support team. We're here to assist you.

     

    By placing an order with us, you agree to abide by our shipping policy and terms of service. We appreciate your business and strive to provide you with the best possible shipping experience. Thank you for choosing NOCCA.